PSP Plugin Orchestration Platform
PSP Plugin Orchestration Platform is an internal platform that standardizes and automates the full lifecycle of a payment provider’s eCommerce plugins (Shopify, WooCommerce, Magento, etc.). It unifies fragmented integrations into a single managed pipeline — from templates and configuration to testing, build, and deployment.
Industry
Fintech
Service
Full Stack Development
CLIENT
A Netherlands-based payment service provider focused on financial institutions, processing thousands of daily transactions across Europe, growing fast and integrating multiple clients across the region.
CHALLENGE
The client was growing fast, integrating with many clients. One of the directions of their business was Self-hosted and SaaS plugins for the most popular eCommerce platforms, like Shopify, WooCommerce, Magento 2, etc. The problem was that integrating a new client required 0,5 FTE software engineer remaining on new development, maintenance, and support of dozens of eCommerce plugins. Which was ‘eating’ a big portion of the budget.
SOLUTION
Understanding the details of their PSP platform and plugin development in particular, we saw clearly a possibility of implementing a system that could help engineers to spend much less time on their activities related to multiple clients.
1. Team.
A cross-functional squad consisting of PM, Architect, Software Engineer, QA, and DevOps.
2. Infrastructure.
GitHub and GitHub Actions.
3. Security.
Key metrics (auth rate, declines, P95 latency, error rate) and logs/traces are tracked with alerting to on-call via Slack/Email.
4. Automation.
We run linting, tests, build, and deploy on every pull request and merge. Deploys are zero-downtime with auto-rollback on failed health checks.
5. Integrations.
Multiple GitHub organizations and accounts; eCommerce shops, like WordPress.
TECHNICAL IMPACT
✔️ 50% faster deployments
✔️ 90% cut on every client customization
✔️ 0 dependencies and a severe minimum of maintenance and support activities
This removed release bottlenecks and reduced manual errors: cutting effort to 0.1 FTE per client [from 0.5] and freeing more budget for features instead of maintenance.
BUSINESS OUTCOMES
1. Just 0.1 Software Engineer FTE per new client (down from 0.5).
2. More reliable deployment pipelines with fewer human touchpoints (auto-checks, auto-rollback).
3. Higher engineering throughput via automation and standardization.
4. More budget redirected to product growth and scaling.
The result is a leaner operation and a healthier release cadence. Growth no longer competes with maintenance for time or budget.
Aspects | Before | After |
|---|---|---|
Deployments | Manual, 15 minutes per plugin per client with the store | Automated CI/CD, 2 minutes per client |
New Development | 15 minutes per feature-plugin-client after the 1st client | None after the first client |
Production Escalations Quantity | 5 a month | 0,5 a month |
Production Escalation Response Time | 3 days | 1 day |
CONCLUSION.
By standardizing delivery and observability, we turned plugin work into a repeatable system with clear economics. The team now onboards clients faster, scales without extra headcount, and directs savings into roadmap velocity.
